A comprehensive initial assessment
Time to understand your history, current challenges, mental health, support network and therapeutic needs. This guides the work we do together and helps establish whether online support is appropriate.
Your guide to care & support
Speak to Craig
Personal support. A clear way forward.
You do not need to have everything figured out before you ask for help. We start by listening, understand what you need, and build a plan together.
Explore online support with Craig, the tools available through InsightOS, and guidance for you or someone you care about.
Online recovery programme
One-to-one online sessions with Craig, with a choice of two, three or five appointments each week. We agree the right starting point together, then review your support after the first four weeks.
All three options include an initial assessment, full InsightOS access and direct support between sessions.
| Your package | Sessions over four weeks | Four-week fee |
|---|---|---|
| Intensive SupportFive sessions a weekOne appointment each day, Monday to Friday | 20one-to-one sessions | £2,750per four weeks |
| Structured SupportThree sessions a weekThree agreed weekdays, for example Monday, Wednesday and Friday | 12one-to-one sessions | £1,650per four weeks |
| Focused SupportTwo sessions a weekTwo agreed weekdays | 8one-to-one sessions | £1,100per four weeks |
Programme appointments are 60 minutes. The initial assessment is included in your first block, in addition to the sessions above. Prices cover four weeks, rather than a calendar month.
Discuss your starting pointIncluded in every option
Your sessions sit within a plan built around your needs, circumstances and recovery goals.
Start with four weeks.
Review together.
Agree what comes next.
Time to understand your history, current challenges, mental health, support network and therapeutic needs. This guides the work we do together and helps establish whether online support is appropriate.
Two, three or five one-to-one sessions each week, according to your chosen package. A consistent space to work through difficulties, develop practical strategies and strengthen your recovery.
Personalised recovery work, relevant worksheets and materials, and relapse-prevention planning informed by your assessment and progress.
Access to our recovery app throughout your paid programme, with tools for reflection, daily structure, learning and planning between sessions.
You have Craig’s direct number and can reach out at any time if you are struggling. Responses may not be immediate; this is not an emergency or continuously monitored service.
We look at what is helping and what you need next. Your session frequency can be reviewed, with the next plan and fee agreed together before continuing.
Getting started
Tell Craig what is happening and what you are looking for. Ask questions and explore whether this support feels right for you.
We confirm your package, appointments and terms. Once you are happy to proceed, we send your invoice and arrange your assessment.
Your assessment shapes the work ahead. After four weeks, we review your progress and agree the next stage together.
InsightOS · Your recovery companion
Recovery also happens between appointments. InsightOS gives you a place to reflect, notice patterns and put your plans into practice.
Full access is included while you are on your paid IRN programme. We can explore how the tools fit your needs during your sessions.
InsightOS includes a 90-Day Programme and a separate 12-Week Recovery Foundations course. These are learning pathways within the app; your IRN care package is agreed in four-week blocks.
For standalone use, Foundation is free and Full Recovery is an optional subscription. Separate subscriptions follow the pricing and terms shown in the app.
Morning check-ins, mood tracking and a private journal to make room for reflection.
Track triggers, warning signs, recovery wins and what is working for you.
Weekly planning, recovery commitments and relapse-prevention tools.
Recovery Academy resources and structured learning to revisit in your own time.
Anchor is an optional AI-supported reflection tool. You choose whether to share information for each request. It does not replace your clinician, monitor your safety or provide emergency care.
When you need something extra
You can add appointments to your programme where helpful and appropriate. These are optional, charged separately and subject to availability.

Optional appointments
£178.75 per 60-minute session
We agree the purpose, timing and cost of any extra appointments with you before booking.
Treatment placement & guidance
Sometimes the next step is a different level of support. We can help you explore treatment options in the UK or overseas and make an informed decision.
Craig brings experience from addiction treatment and recovery services in the UK, South Africa, Thailand and Sri Lanka. We discuss clinical needs, location, practical arrangements and budget when considering options.


Meet Craig
Craig Bilton is the founder and addiction specialist of Insight Recovery Network, with more than 20 years of international experience in addiction treatment, mental health, recovery programme management, interventions and treatment placement.
The starting point is a conversation about you. We take time to understand what has happened, what matters to you and what support is realistic for your circumstances.
Whether you are seeking help for yourself or someone you love, you are welcome to get in touch.
Read client experiences on TrustpilotBefore you begin
If there is something else on your mind, you can speak to Craig directly.
We explore that together. Online support may suit someone who can safely work on recovery while living at home, including people seeking continuing support after treatment. Your assessment helps identify your needs and whether another level of care should be considered. This programme does not provide medical detox, inpatient care or emergency treatment.
The prices on this page cover a four-week block. We start with your agreed schedule and review your support after four weeks. Any continuation, change in frequency or additional sessions is discussed with you and priced before you agree to it.
The five-session option runs Monday to Friday. For two or three sessions each week, we agree a regular weekday schedule that works for you and Craig, subject to availability. Extra weekend appointments are available by arrangement at the additional-session rate above.
You have Craig’s direct number and can call or message at any time when you are struggling or need support. Responses may not be immediate, and your phone or app activity is not continuously monitored. If there is immediate danger or a medical emergency, contact emergency services rather than waiting for a reply.
Yes, where appropriate and with your agreement. Dedicated family-support appointments can be added at the fee shown above. We agree what can be shared and respect your privacy, subject to safeguarding and other applicable confidentiality limits.
Full access is included during your paid programme. If you would like to keep using paid app features after your programme ends, we will explain the available options and any separate subscription cost. An app learning pathway does not automatically extend your one-to-one care package.
Yes. IRN does not charge you a placement-guidance fee, and this service does not require you to buy an online programme. Residential treatment, detox and other provider services have their own fees. We help you understand the provider’s quote and any relevant referral arrangements before you decide.
Yes. We can explore UK and international options based on your needs and practical circumstances. Availability, suitability, admission requirements, travel arrangements and treatment costs are confirmed with the relevant provider.
Before you proceed, we confirm the service, fee, appointment arrangements and relevant terms, including cancellation and rescheduling. Personal information is handled under our privacy policy; we explain confidentiality and its limits as part of beginning care.
Read our privacy policyYour next step
You can ask a question, discuss a programme or explore treatment for yourself or someone you care about.
Office enquiries: Monday to Friday, 9am–5pm UK time.
Existing clients use the direct contact arrangements agreed with Craig.