InsightRecovery Network

A practical guide for your next conversation

Compare the care.
Understand the whole picture.

Use the same questions with two treatment providers. Record what each provider confirms, where the information came from and what still needs checking.

This is a conversation aid, not a clinical assessment, provider rating or recommendation. A treatment provider must assess whether it can meet the person’s needs. An unanswered safety question needs clarification, not a score.

Use provider names and service information only. Do not enter anyone’s name, health history or other personal details. Notes stay in this open page and are not sent to IRN or saved by the worksheet. Save or print before closing or reloading; keep any saved copy private.

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Can the provider meet the need?

Establish the required level of care before comparing location, accommodation or price.

Detox needs and assessment

Is a detox assessment needed, and who makes that clinical decision? What withdrawal care can this provider safely deliver, and what would require another setting?

History and treatment fit

How will the provider consider previous treatment, what helped or did not help, and the person’s likely response to its approach? Keep personal history out of this worksheet.

People and programme

Who provides medical, mental-health and therapeutic support? What are their qualifications, availability and supervision, and what does a typical week include?

Independent checks

Which regulator covers this service and location? Record the current registration, inspection report and complaints route, where applicable.

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What will the complete pathway cost?

Compare dated, written quotations for the same proposed duration and assessed needs.

Treatment and duration

What is the total price, currency and duration? How are the duration and any extensions decided, reviewed and charged?

Included and separate charges

Are assessment, medication, medical appointments, therapy and aftercare included? Ask for every expected separate charge in writing.

Practical and contractual details

What are the travel, transfer and other practical costs? What are the deposit, cancellation, refund and early-discharge terms?

Referral relationships

Who is being paid by whom? Does any adviser receive a referral payment, does it affect the price, and how were these options selected?

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What happens after treatment?

Discuss continuing support before admission, including who will arrange it and what it will cost.

Discharge and continuing care

Who prepares the discharge plan? Which follow-up appointments or services will be arranged, and who takes responsibility for the handover?

Support at home

What local, online or community support can continue at home? What is included, for how long, and what would be paid separately?

Family involvement

What support can relatives receive in their own right? How will consent, confidentiality and family involvement be agreed?

Unanswered questions

Which points remain unconfirmed? Who will clarify them and by when? Record the next conversation needed before making a decision.