A confidential first step

Let’s talk through your options.

Ask about rehab, recovery support or someone you are worried about. Choose how you would like us to contact you. There is no obligation to proceed.

Request a private conversation

Call +44 7415 994475 WhatsApp

Or email info@insightrecoverynetwork.com.

Craig Bilton

Founder & Clinical Director

More than 20 years of international experience in addiction treatment and recovery support, including work in South Africa, Thailand and Sri Lanka.

About Craig and IRN

Request a private conversation

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We will take these preferences into account. This does not book a specific appointment.

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We respond during our working hours. This form is not monitored as an emergency service.

Who this is for

Private support for adults aged 18 and over, and families seeking help for an adult. IRN provides private, paid services and does not provide emergency or NHS crisis care. We do not work with people under 18. We help you understand suitable treatment and support options in the UK and abroad.

Handled discreetly

Choose your contact method and tell us if there are limits on when or how we should respond.

Clear about the next step

We respond during our working hours to discuss your request. Sending a form does not book an appointment or commit you to a service.

View IRN services and fees

If you need urgent medical help

IRN is not an emergency service and does not diagnose or prescribe. In immediate danger, call 999 or attend A&E. For urgent non-emergency advice, use NHS 111.

Before you make contact

Is this confidential?

We handle enquiries discreetly and use your details to respond to your request. Tell us how it is safe to contact you. Our privacy policy explains how information is handled, including service providers and circumstances where disclosure may be required.

What happens on the call?

A calm, confidential conversation about your situation and the realistic options. No pressure and no obligation to go further.

Do we have to commit to anything?

No. The conversation exists to help you understand the options and decide whether any of them are right for you. You stay in control.

What if my loved one refuses help?

This is one of the most common things people ask about. We can talk through how to approach it calmly, without ultimatums or coercion.

Do you only work with people in the UK?

We are UK clinically led and work with people across the UK, whether for yourself or a loved one, with treatment options both in the UK and overseas.