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About the founder

Craig Bilton, Founder of Insight Recovery Network

Craig Bilton founded Insight Recovery Network after more than 20 years working across addiction treatment, recovery support, intervention and international placement. His aim is to help individuals and families make difficult recovery decisions with more clarity, dignity and continuity.

Craig Bilton, founder and addiction specialist of Insight Recovery Network

20+ years' international addiction treatment experience

UK-based, online-first recovery support

Private treatment placement guidance

Family intervention and relapse prevention planning

Why we exist

Why Craig founded Insight Recovery Network

Addiction and mental health crises rarely arrive neatly. Craig saw families trying to make urgent decisions while overwhelmed, frightened or unsure who to trust, and created Insight Recovery Network to bring clarity, dignity and experienced judgement into that process.

We help people understand what level of support is needed, whether that means structured online recovery support, private detox, residential treatment, family intervention, relapse prevention planning, or longer-term recovery guidance.

A Clinical and Recovery-Informed Approach

Our work sits at the intersection of clinical best practice, lived recovery understanding, and practical treatment navigation. We do not apply a one-size-fits-all model. Every recommendation is considered in relation to the person's substance use, mental health, risk, family context, motivation, history, and recovery environment.

Craig Bilton, founder and addiction specialist of Insight Recovery Network.
Addiction specialist

Craig Bilton

Craig Bilton is an addiction specialist and the founder of Insight Recovery Network. With more than 20 years' experience across addiction treatment, mental health support, programme leadership, intervention work, and international treatment placement, Craig has worked with individuals and families navigating some of the most complex stages of addiction and recovery.

His international experience includes work in South Africa, Thailand and Sri Lanka, across addiction treatment, recovery programme management, interventions and treatment placement. At IRN, his focus is helping people understand their options, compare suitable support and plan the next step.

IRN provides treatment guidance, family support and recovery support. It does not diagnose, prescribe or provide medical detox. A treatment provider remains responsible for its own clinical assessment, admission decisions and care. IRN explains relevant fees and provider relationships before you proceed.

The process

How it works

You do not need to know exactly what support you need before getting in touch. We help you slow things down, understand the options and decide on the next step.

1

Tell us what is happening

Briefly share what you or someone close to you is facing. There is no need to have everything worked out.

2

Clarify the right level of support

We help you think through whether online support, treatment placement, family guidance or digital recovery tools are most appropriate.

3

Take the next step confidentially

We agree a practical next step and support you in moving forward with clarity.

Published writing and commentary

Craig contributes practical commentary on addiction, recovery and treatment decisions. In his latest Psychreg article, he explores the role an evening drink can take on, other ways to unwind, and when professional help is needed.

What Replaces the Evening Drink When Alcohol Has Become the Way You Switch Off?

View Craig's other publications and media contributions

Our values

Confidentiality

We protect privacy fiercely, ensuring that individuals and families can seek help safely and without fear of disclosure.

Dignity

We treat every individual with profound respect, regardless of the severity or nature of their situation.

Clarity

We provide clear, honest guidance devoid of false promises, jargon, or unnecessary complexity.

Continuity

We look beyond acute intervention, focusing on sustainable, long-term recovery support and aftercare.

Practical Support

We offer tangible tools and structured guidance, not just abstract concepts or generic advice.

Written by Craig Bilton, Addiction specialist, drawing on 20+ years' international addiction and mental health experience. Last reviewed 5 October 2026.

Insight Recovery Network is not a regulated healthcare provider, does not diagnose or prescribe, and is not an emergency or crisis service. In an emergency call 999 or attend A&E. Read the clinical disclaimer.

Speak confidentially about your situation.

There is no pressure, no obligation, and no need to have everything worked out. A private conversation can help clarify the most appropriate next step for you or your family.

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