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For GPs & healthcare professionals

Private addiction support.
A considered next step.

A Cornwall-based point of contact for adults exploring structured online recovery support or private residential treatment in the UK and internationally.

Arrange an introduction Download the guide

Based in Newquay. Supporting adults and their families.

Craig Bilton, founder and addiction specialist of Insight Recovery Network
Craig BiltonAddiction specialist
Personal guidance, from the first conversation.

20+ yearsInternational addiction treatment experience

Two routesOnline support and private treatment placement

One personal contactSpeak directly with Craig Bilton

Support shaped around the person

Two routes.
Individual needs.

Patients do not need to choose a service or a facility before contacting us. We help them understand the options and take a practical next step.

Illustration of recovery planning with a laptop and notebook at home
01 / Support at home

Structured online
recovery support

Individual support for medically stable adults who need a structured approach to recovery alongside work, family or life after residential care.

  • One-to-one sessions focused on recovery needs and goals.
  • Practical recovery work, accountability and regular review.
  • Relapse-prevention planning, including triggers and warning signs.
  • Insight OS tools for reflection, check-ins and recovery planning.

Frequency, availability, between-session support and fees are agreed after a suitability conversation. Family or supporter involvement can be discussed where appropriate and with consent.

Discuss online support
Illustrative residential setting with a quiet courtyard, not a named treatment provider
02 / Treatment placement

Private residential
treatment guidance

Personal guidance for adults and families considering private rehab, with support to compare providers and plan the move into care.

  • The level of care required and the provider’s clinical capabilities.
  • UK and selected international treatment options.
  • Complete costs, location, travel and practical arrangements.
  • Admission requirements and continuing support after treatment.

IRN does not own or operate treatment facilities. The selected provider carries out its own clinical assessment, decides on admission and remains responsible for its treatment.

Discuss treatment placement
Options considered in

United Kingdom · South Africa · Thailand · Spain · Sri Lanka

Location is one part of the decision. Safety, needs, preferences and resources guide the discussion.

Recognising the right moment

When an introduction
may help.

Exploring a private option does not require someone to disengage from existing NHS or community support.

Talk through the service
  1. 01

    A patient wants private addiction support but is unsure where to start.

  2. 02

    A medically stable adult needs more structure around recovery while remaining at home.

  3. 03

    Someone leaving residential treatment is exploring continuing support.

  4. 04

    A patient or family wants help comparing treatment options, costs and practical arrangements.

Clear from the start

A straightforward
way to introduce a patient.

A simple first conversation, clear service boundaries and communication agreed around the patient.

  1. 01

    Start with a conversation

    Give the patient our details so they can enquire directly. For a professional introduction, contact us first to agree the appropriate route and consent arrangements.

  2. 02

    Clarify the next step

    We discuss needs, preferences, circumstances and fees. Online support is subject to suitability; residential admission remains subject to the provider’s assessment and acceptance.

  3. 03

    Agree communication

    Where the patient consents, we can agree what information to share with the GP or other professionals involved in their care, and how that communication should take place.

Please do not include patient-identifiable information or medical records in an initial professional enquiry. We will agree an appropriate way to share any information needed.

First page of the IRN professional guide Two-page PDF · 1.3 MB

For your practice

Something to keep.
Something to share.

A concise overview of both services, the introduction process and our contact details. Download it for your team, print a copy or keep it for a conversation with a patient.

Download the professional guide

No registration required.

Clarity and trust

Clear about fees.
Clear about responsibilities.

Fees & provider relationships

IRN provides private services. Before anyone proceeds, we explain the scope and cost of our support, separate treatment-provider charges and any relevant commercial or referral relationship, including any payment IRN would receive from a provider for a placement.

Patients can ask how options were selected and whether a provider payment affects the price they pay. A written breakdown of proposed costs should be agreed before committing to care.

Care boundaries

IRN is a private support and treatment-guidance service. We are not a regulated healthcare provider and do not provide medical diagnosis, prescribing, medical detox or emergency care.

Our involvement does not replace appropriate medical or psychiatric assessment or transfer clinical responsibility from existing professionals. Where medical assessment or a higher level of care is needed, that takes priority.

For urgent medical concerns, use the appropriate NHS pathway. In an emergency, call 999 or attend A&E.

A personal point of contact

Let’s introduce
ourselves.

If your practice sees adults who want to explore private addiction support, Craig would welcome a brief introductory conversation. For practices in Cornwall, an in-person meeting can also be arranged.

Arrange a professional introduction

Professional enquiries only. Please leave patient information out of your first message.

Craig Bilton

Addiction specialist

More than 20 years’ international experience in addiction treatment, recovery programme management, interventions and treatment placement, including work in South Africa, Thailand and Sri Lanka.

info@insightrecoverynetwork.com+44 7415 994475Newquay, Cornwall
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