A comprehensive initial assessment
An assessment of your history, current needs and support network, included in your first four-week block in addition to your scheduled appointments.
Online Recovery Support
Online Recovery Programme
Individual online recovery support with Craig. Choose two, three or five appointments each week, with a personal plan, full InsightOS access and direct support between sessions.
No need to step away from work or family
Clinical structure, not isolated counselling
Flexible, available from anywhere
Private, structured, non-judgemental support.
We discuss programme suitability with you in a confidential consultation. You do not need to complete a self-assessment first. Read the evidence and safety guide to online recovery.
Confidential online support
Discuss your needs with Craig
Service summary
Who this is for
Adults who are medically stable and want structured recovery support while remaining at home, at work or with family.
What it helps solve
Provides routine, accountability, practical recovery work and relapse-prevention support in everyday life.
Where it applies
Delivered online across the UK and internationally; detox and emergency care are not provided.
Next step
Book a confidential call
Written by Craig Bilton, Addiction specialist, drawing on 20+ years' international addiction and mental health experience. Last reviewed 30 June 2026.
Insight Recovery Network is not a regulated healthcare provider, does not diagnose or prescribe, and is not an emergency or crisis service. In an emergency call 999 or attend A&E. Read the clinical disclaimer.
Who this is for
For when residential care is not the right fit.
01
You need structure but cannot step away from work or family
The online programme provides a clinical rhythm of support without requiring you to leave your responsibilities behind.
02
You have completed treatment and need strong aftercare
Continuing online support can provide a regular space for recovery work, planning and reviewing difficulties as you return to everyday life.
03
You are relapsing despite trying to manage alone
Individual support can help you explore what is happening, identify practical next steps and update your relapse-prevention plan.
04
You want professional guidance without entering rehab
For those who are not yet at a point requiring residential care, the online programme provides a serious clinical alternative.
05
You need accountability, education, and relapse prevention tools
A confidential conversation can help establish what support may be appropriate for your recovery.
06
You are supporting a loved one and need a structured pathway
We can help you understand whether this level of support is appropriate and coordinate a structured response for the person you are supporting.
The process
How the programme works.
1
Initial consultation
We understand your current situation, risks, history, goals, and support needs.
2
Programme recommendation
We identify whether the online programme is appropriate, or whether a higher level of care may be needed.
3
Agree your four-week plan
We confirm your package, appointments, fees and terms before you decide whether to proceed.
4
Ongoing review
After four weeks, we review your support and agree any continuation, change in frequency or additional fee together.
Your next step
Discuss the programme with Craig.
Talk with Craig about your needs and the schedule that may suit you. We confirm your four-week plan, availability and terms before you decide whether to proceed.
Clinical approach
Clinically guided, not 12-step dependent.
The programme is not a 12-step programme. It is structured around psychoeducation, relapse prevention, emotional regulation, accountability, behavioural change, and practical recovery planning.
Some clients may choose to use 12-step support alongside the programme, but it is not required. The clinical framework stands independently and is designed to work for a wide range of individuals, backgrounds, and beliefs.
Optional self-checks
Our free alcohol use, drug use, anxiety and depression self-checks can help you reflect on your concerns. They do not diagnose a condition or determine whether the online programme is suitable. Programme suitability is discussed with a practitioner.
Related support and guidance
Private Rehab Alternative UK
Compare online support with residential and community options.
Learn moreTreatment Placement
Explore a higher level of care when detox or residential support may be required.
Learn morePrivate Rehab UK
Understand when UK residential treatment may be appropriate.
Learn moreFamily Guidance
Help for families supporting someone through addiction or recovery.
Learn moreDetox Suitability Assessment
Consider withdrawal risk before attempting to stop alcohol or drugs.
Learn moreFrequently asked questions
What are the programme options and fees?
Intensive Support includes 5 individual 60-minute sessions each week (20 over four weeks) for £2,750. Structured Support includes 3 individual 60-minute sessions each week (12 over four weeks) for £1,650. Focused Support includes 2 individual 60-minute sessions each week (8 over four weeks) for £1,100. The initial comprehensive assessment is included in your first block in addition to these appointments. Fees cover four weeks, rather than a calendar month.
What else is included?
Every option includes your comprehensive initial assessment, a personal recovery plan, worksheets and relapse-prevention work, full InsightOS access throughout your paid programme, direct support between appointments and a review after four weeks. Dedicated family appointments and any follow-up after your package are arranged separately.
What does direct support between sessions mean?
You have Craig's direct number and can reach out at any time if you are struggling. Responses may not be immediate. This is not an emergency or continuously monitored service, and app activity is not continuously monitored. In an emergency, call 999 rather than waiting for a response.
Am I committing to a longer programme?
Your package covers four weeks. We review your needs together at the end of that block. Any continuation, change in frequency or additional fee is agreed before you proceed.
Can I arrange additional or weekend appointments?
Yes, where appropriate and available. Additional individual, family-support, focused relapse-support and weekend appointments cost £178.75 per 60-minute session. The purpose, timing and fee are agreed before booking. Treatment placement guidance is always free, with treatment provider fees separate.
Who is the online recovery programme for?
It is designed for adults who are medically stable and want structured support, accountability and relapse-prevention work without entering residential treatment. A confidential conversation helps establish whether this level of support fits the person's circumstances.
Does the online programme provide detox or emergency support?
No. Insight Recovery Network does not provide medical detox, diagnosis, prescribing or emergency care. Anyone experiencing withdrawal symptoms or immediate risk should seek urgent medical advice; call 999 in an emergency.
Can online support be used after residential rehab?
Yes. Structured online support can provide continuity, routine and relapse-prevention planning after discharge. The timing and level of support should reflect the person's discharge plan and current needs.
Ready to build recovery with structure?
Start with a confidential consultation. We will help you understand whether the online programme is the right level of support for your situation.
InsightOS by Insight Recovery Network
Recovery, simplified.
Keep recovery active between programme sessions with a check-in, a private journal entry and a practical next step in InsightOS.
One place for the check-in, the trigger, and the next step.
Explore InsightOS. Start free.Adults 18+. Foundation is free; Full Recovery planning tools are optional and paid. Not crisis care, detox or a replacement for professional treatment.
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